2021 Mercedes-Benz Sprinter 4500 | 2021 Mercedes-Benz Sprinter 2500 | 2021 Mercedes-Benz Sprinter 1500 | 2021 Mercedes-Benz Sprinter 3500 — Structure
Published December 2, 2021 · Recall initiated: December 1, 2021
Summary
NHTSA records recall 21V934000, published December 2, 2021 and initiated December 1, 2021. Recalling firm: Daimler Vans USA, LLC; 2021 Mercedes-Benz Sprinter 4500 | 2021 Mercedes-Benz Sprinter 2500 | 2021 Mercedes-Benz Sprinter 1500 | 2021 Mercedes-Benz Sprinter 3500 — Structure.
What's the hazard
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The spring-loaded rear step bolt fasteners were not properly tightened.
What to do
Dealers will tighten the bolt fasteners and replace the console and attaching hardware, free of charge. Owners notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HECKTRI.
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Recall details
- Brand
- MERCEDES-BENZ
- Model
- SPRINTER 4500
- Manufacturer
- Daimler Vans USA, LLC
- Lot
- 2021 MERCEDES-BENZ SPRINTER 4500 | 2021 MERCEDES-BENZ SPRINTER 2500 | 2021 MERCEDES-BENZ SPRINTER 1500 | 2021 MERCEDES-BENZ SPRINTER 3500
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2021 Mercedes-Benz Sprinter 4500 | 2021 Mercedes-Benz Sprinter 2500 | 2021 Mercedes-Benz Sprinter 1500 | 2021 Mercedes-Benz Sprinter 3500 — Structure recalled?
Yes. NHTSA published recall 21V934000 on December 2, 2021. Reported hazard: Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The spring-loaded rear step bolt fasteners were not properly tightened.
What should I do if I have this product?
Dealers will tighten the bolt fasteners and replace the console and attaching hardware, free of charge. Owners notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HECKTRI.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: SPRINTER 4500.