2018 Audi Q5 | 2019 Audi Q5 | 2020 Audi Sq5 | 2018 Audi Sq5 | 2022 Audi Q5 Sportback | 2021 Audi Q5 | 2019 Audi Sq5 | 2020 Audi Q5 | 2022 Audi Sq5 | 2021 Audi Sq5 — Structure: body
Published December 9, 2021 · Recall initiated: December 8, 2021
Summary
NHTSA records recall 21V947000, published December 9, 2021 and initiated December 8, 2021. Recalling firm: Volkswagen Group of America, Inc.; 2018 Audi Q5 | 2019 Audi Q5 | 2020 Audi Sq5 | 2018 Audi Sq5 | 2022 Audi Q5 Sportback | 2021 Audi Q5 | 2019 Audi Sq5 | 2020 Audi Q5 | 2022 Audi Sq5 | 2021 Audi Sq5 — Structure: body.
What's the hazard
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
What to do
Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.
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Recall details
- Brand
- AUDI
- Model
- Q5
- Manufacturer
- Volkswagen Group of America, Inc.
- Lot
- 2018 AUDI Q5 | 2019 AUDI Q5 | 2020 AUDI SQ5 | 2018 AUDI SQ5 | 2022 AUDI Q5 SPORTBACK | 2021 AUDI Q5 | 2019 AUDI SQ5 | 2020 AUDI Q5 | 2022 AUDI SQ5 | 2021 AUDI SQ5
- Risk classification
- V
- Country
- US
Related recalls
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- NHTSA2020 Audi E-Tron Sportback | 2021 Audi E-Tron Sportback | 2022 Audi E-Tron Sportback | 2023 Audi E-TronApril 15, 2026
- NHTSA2026 Audi Q3 — Visibility: sun/moon roof assemblyApril 2, 2026
- NHTSA2019 Audi Q8 | 2019 Audi A7 | 2019 Audi A6 — Lane departure: softwareMarch 4, 2026
- NHTSA2021 Western Star 4900 — Steering: gear box: shaft sectorDecember 9, 2021
- NHTSA2019 Carson Fun Runner | 2020 Carson Fun Runner | 2018 Carson Fun Runner — Equipment: appliance:December 9, 2021
Questions about this recall
Was 2018 Audi Q5 | 2019 Audi Q5 | 2020 Audi Sq5 | 2018 Audi Sq5 | 2022 Audi Q5 Sportback | 2021 Audi Q5 | 2019 Audi Sq5 | 2020 Audi Q5 | 2022 Audi Sq5 | 2021 Audi Sq5 — Structure: body recalled?
Yes. NHTSA published recall 21V947000 on December 9, 2021. Reported hazard: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
What should I do if I have this product?
Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: AUDI. Model: Q5.