2020 Subaru Outback — Power train: driveline: chain/belt
Published December 10, 2021 · Recall initiated: December 9, 2021
Summary
NHTSA records recall 21V955000, published December 10, 2021 and initiated December 9, 2021. Recalling firm: Subaru of America, Inc.; 2020 Subaru Outback — Power train: driveline: chain/belt.
What's the hazard
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
What to do
Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
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Recall details
- Brand
- SUBARU
- Model
- OUTBACK
- Manufacturer
- Subaru of America, Inc.
- Lot
- 2020 SUBARU OUTBACK
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2020 Subaru Outback — Power train: driveline: chain/belt recalled?
Yes. NHTSA published recall 21V955000 on December 10, 2021. Reported hazard: Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
What should I do if I have this product?
Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: SUBARU. Model: OUTBACK.