2020 Freightliner Sprinter 3500 | 2019 Freightliner Sprinter 2500 | 2020 Freightliner Sprinter 1500 | 2020 Mercedes-Benz Sprinter 2500 | 2019 Mercedes-Benz Sprinter 1500 | 2020 Mercedes-Benz Sprinter 1500 | 2019 Mercedes-Benz Sprinter 4500 | 2019 Mercedes-Benz Sprinter 2500 | 2020 Mercedes-Benz Sprinter 3500 | 2019 Mercedes-Benz Sprinter 3500 | 2020 Mercedes-Benz Sprinter 4500 | 2019 Freightliner Sprinter 1500 | 2020 Freightliner Sprinter 2500 | 2019 Freightliner Sprinter 3500 | 2020 Freightliner Sprinter 4500 | 2019 Freightliner Sprinter 4500 — Electrical system: software
Published December 16, 2021 · Recall initiated: December 15, 2021
Summary
NHTSA records recall 21V972000, published December 16, 2021 and initiated December 15, 2021. Recalling firm: Daimler Vans USA, LLC; 2020 Freightliner Sprinter 3500 | 2019 Freightliner Sprinter 2500 | 2020 Freightliner Sprinter 1500 | 2020 Mercedes-Benz Sprinter 2500 | 2019 Mercedes-Benz Sprinter 1500 | 2020 Mercedes-Benz Sprinter 1500 | 2019 Mercedes-Benz Sprinter 4500 | 2019 Mercedes-Benz Sprinter 2500 | 2020 Mercedes-Benz Sprinter 3500 | 2019 Mercedes-Benz Sprinter 3500 | 2020 Mercedes-Benz Sprinter 4500 | 2019 Freightliner Sprinter 1500 | 2020 Freightliner Sprinter 2500 | 2019 Freightliner Sprinter 3500 | 2020 Freightliner Sprinter 4500 | 2019 Freightliner Sprinter 4500 — Electrical system: software.
What's the hazard
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.
What to do
Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.
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Recall details
- Brand
- FREIGHTLINER
- Model
- SPRINTER 3500
- Manufacturer
- Daimler Vans USA, LLC
- Lot
- 2020 FREIGHTLINER SPRINTER 3500 | 2019 FREIGHTLINER SPRINTER 2500 | 2020 FREIGHTLINER SPRINTER 1500 | 2020 MERCEDES-BENZ SPRINTER 2500 | 2019 MERCEDES-BENZ SPRINTER 1500 | 2020 MERCEDES-BENZ SPRINTER 1500 | 2019 MERCEDES-BENZ SPRINTER 4500 | 2019 MERCEDES-BENZ SPRINTER 2500 | 2020 MERCEDES-BENZ SPRINTER 3500 | 2019 MERCEDES-BENZ SPRINTER 3500 | 2020 MERCEDES-BENZ SPRINTER 4500 | 2019 FREIGHTLINER SPRINTER 1500 | 2020 FREIGHTLINER SPRINTER 2500 | 2019 FREIGHTLINER SPRINTER 3500 | 2020 FREIGHTLINER SPRINTER 4500 | 2019 FREIGHTLINER SPRINTER 4500
- Risk classification
- V
- Country
- US
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- NHTSA2025 Freightliner Business Class M2 — Steering: gear box (other than rack and pinion)February 4, 2026
- NHTSA2025 Freightliner Cascadia | 2025 Western Star 47x | 2026 Western Star 47x | 2026 Fccc Mt50e | 2025 Fccc Xbs |September 12, 2025
- NHTSA2021 Mci D45crtle | 2020 Mci D45crtle | 2021 Mci D4520 | 2022 Mci D45crtle | 2022 Mci D4500 | 2021 Mci D4505 |December 16, 2021
- NHTSA2021 Arrow Manufacturing Ram 5500 | 2021 Arrow Manufacturing Ram 4500 | 2019 Arrow Manufacturing Ram 5500 |December 16, 2021
Questions about this recall
Was 2020 Freightliner Sprinter 3500 | 2019 Freightliner Sprinter 2500 | 2020 Freightliner Sprinter 1500 | 2020 Mercedes-Benz Sprinter 2500 | 2019 Mercedes-Benz Sprinter 1500 | 2020 Mercedes-Benz Sprinter 1500 | 2019 Mercedes-Benz Sprinter 4500 | 2019 Mercedes-Benz Sprinter 2500 | 2020 Mercedes-Benz Sprinter 3500 | 2019 Mercedes-Benz Sprinter 3500 | 2020 Mercedes-Benz Sprinter 4500 | 2019 Freightliner Sprinter 1500 | 2020 Freightliner Sprinter 2500 | 2019 Freightliner Sprinter 3500 | 2020 Freightliner Sprinter 4500 | 2019 Freightliner Sprinter 4500 — Electrical system: software recalled?
Yes. NHTSA published recall 21V972000 on December 16, 2021. Reported hazard: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.
What should I do if I have this product?
Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: FREIGHTLINER. Model: SPRINTER 3500.