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NHTSANHTSA · Vehicles·Recall number 21V989000

2020 Mercedes-Benz Cla 250 — Steering: electric power assist system

Published December 20, 2021 · Recall initiated: December 17, 2021

Summary

NHTSA records recall 21V989000, published December 20, 2021 and initiated December 17, 2021. Recalling firm: Mercedes-Benz USA, LLC; 2020 Mercedes-Benz Cla 250 — Steering: electric power assist system.

What's the hazard

Mercedes-Benz USA, LLC (MBUSA) is recalling one 2020 CLA250 vehicle. The power supply connection to the electric power steering may have been contaminated with melted adhesive, which can cause the power steering assist to fail while driving.

What to do

A dealer will inspect and repair the power supply connection, as necessary, free of charge. The owner notification letter was mailed January 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021120016.

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Recall details

Brand
MERCEDES-BENZ
Model
CLA 250
Manufacturer
Mercedes-Benz USA, LLC
Lot
2020 MERCEDES-BENZ CLA 250
Risk classification
V
Country
US

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Questions about this recall

Was 2020 Mercedes-Benz Cla 250 — Steering: electric power assist system recalled?

Yes. NHTSA published recall 21V989000 on December 20, 2021. Reported hazard: Mercedes-Benz USA, LLC (MBUSA) is recalling one 2020 CLA250 vehicle. The power supply connection to the electric power steering may have been contaminated with melted adhesive, which can cause the power steering assist to fail while driving.

What should I do if I have this product?

A dealer will inspect and repair the power supply connection, as necessary, free of charge. The owner notification letter was mailed January 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021120016.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: CLA 250.

View official NHTSA notice(opens on nhtsa.gov)