2020 Proterra Zx5 | 2021 Proterra Zx5 | 2022 Proterra Zx5 | 2017 Proterra Catalyst | 2018 Proterra Catalyst | 2019 Proterra Catalyst | 2020 Proterra Catalyst | 2021 Proterra Catalyst | 2015 Proterra Catalyst | 2016 Proterra Catalyst | 2019 Proterra Zx5 | 2015 Proterra Zx5 | 2022 Proterra Catalyst | 2016 Proterra Zx5 — Steering: gear box (other than rack and pinion)
Published March 1, 2022 · Recall initiated: February 28, 2022
Summary
NHTSA records recall 22V114000, published March 1, 2022 and initiated February 28, 2022. Recalling firm: Phoenix Motorcars; 2020 Proterra Zx5 | 2021 Proterra Zx5 | 2022 Proterra Zx5 | 2017 Proterra Catalyst | 2018 Proterra Catalyst | 2019 Proterra Catalyst | 2020 Proterra Catalyst | 2021 Proterra Catalyst | 2015 Proterra Catalyst | 2016 Proterra Catalyst | 2019 Proterra Zx5 | 2015 Proterra Zx5 | 2022 Proterra Catalyst | 2016 Proterra Zx5 — Steering: gear box (other than rack and pinion).
What's the hazard
Proterra, Inc. (Proterra) is recalling certain 2017-2019 35 foot Catalyst E2, 2017-2019 40 foot E2, 2020-2021 35 foot RR, 2019-2020 40 foot RR, 2019-2022 40 foot ZX5, and 2020-2022 35 foot ZX5 buses. The plexus adhesive between the torque limiter plate and the bus body may be insufficient, causing the bolts that secure the steering gearbox to loosen.
What to do
Dealers will install a mechanical fastener and new bolts on the steering gearbox, and install a new torque plate, as necessary, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact Proterra's customer service at 1-864-438-0000.
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Recall details
- Brand
- PROTERRA
- Model
- ZX5
- Manufacturer
- Phoenix Motorcars
- Lot
- 2020 PROTERRA ZX5 | 2021 PROTERRA ZX5 | 2022 PROTERRA ZX5 | 2017 PROTERRA CATALYST | 2018 PROTERRA CATALYST | 2019 PROTERRA CATALYST | 2020 PROTERRA CATALYST | 2021 PROTERRA CATALYST | 2015 PROTERRA CATALYST | 2016 PROTERRA CATALYST | 2019 PROTERRA ZX5 | 2015 PROTERRA ZX5 | 2022 PROTERRA CATALYST | 2016 PROTERRA ZX5
- Risk classification
- V
- Country
- US
Related recalls
- NHTSA2021 Proterra Catalyst — Electrical systemSeptember 6, 2024
- NHTSA2020 Proterra Catalyst | 2019 Proterra Catalyst | 2020 Proterra Zx5 | 2021 Proterra Zx5 | 2021 ProterraOctober 18, 2023
- NHTSA2020 Proterra Catalyst | 2020 Proterra Zx5 | 2021 Proterra Zx5 | 2021 Proterra Catalyst | 2022 Proterra Zx5 |February 14, 2023
- NHTSA2018 Proterra Catalyst | 2019 Proterra Catalyst — Electrical system: propulsion system: traction batteryDecember 1, 2022
- NHTSA2022 Volvo Vn | 2023 Volvo Vn — Structure: critical fastenersMarch 2, 2022
- NHTSA2022 Legend Manufacturing Tv | 2022 Legend Manufacturing Ev — Trailer hitchesMarch 1, 2022
Questions about this recall
Was 2020 Proterra Zx5 | 2021 Proterra Zx5 | 2022 Proterra Zx5 | 2017 Proterra Catalyst | 2018 Proterra Catalyst | 2019 Proterra Catalyst | 2020 Proterra Catalyst | 2021 Proterra Catalyst | 2015 Proterra Catalyst | 2016 Proterra Catalyst | 2019 Proterra Zx5 | 2015 Proterra Zx5 | 2022 Proterra Catalyst | 2016 Proterra Zx5 — Steering: gear box (other than rack and pinion) recalled?
Yes. NHTSA published recall 22V114000 on March 1, 2022. Reported hazard: Proterra, Inc. (Proterra) is recalling certain 2017-2019 35 foot Catalyst E2, 2017-2019 40 foot E2, 2020-2021 35 foot RR, 2019-2020 40 foot RR, 2019-2022 40 foot ZX5, and 2020-2022 35 foot ZX5 buses. The plexus adhesive between the torque limiter plate and the bus body may be insufficient, causing the bolts that secure the steering gearbox to loosen.
What should I do if I have this product?
Dealers will install a mechanical fastener and new bolts on the steering gearbox, and install a new torque plate, as necessary, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact Proterra's customer service at 1-864-438-0000.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: PROTERRA. Model: ZX5.