2019 Mercedes-Benz Amg Gt R — Communication: auto crash notification
Published May 23, 2022 · Recall initiated: May 20, 2022
Summary
NHTSA records recall 22V365000, published May 23, 2022 and initiated May 20, 2022. Recalling firm: Mercedes-Benz USA, LLC; 2019 Mercedes-Benz Amg Gt R — Communication: auto crash notification.
What's the hazard
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
What to do
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
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Recall details
- Brand
- MERCEDES-BENZ
- Model
- AMG GT R
- Manufacturer
- Mercedes-Benz USA, LLC
- Lot
- 2019 MERCEDES-BENZ AMG GT R
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2019 Mercedes-Benz Amg Gt R — Communication: auto crash notification recalled?
Yes. NHTSA published recall 22V365000 on May 23, 2022. Reported hazard: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
What should I do if I have this product?
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: AMG GT R.