2021 Kia K5 | 2021 Kia Sorento | 2022 Kia K5 | 2022 Kia Sorento | 2023 Kia K5 — Power train: automatic transmission
Published October 12, 2022 · Recall initiated: October 11, 2022
Summary
NHTSA records recall 22V760000, published October 12, 2022 and initiated October 11, 2022. Recalling firm: Kia America, Inc.; 2021 Kia K5 | 2021 Kia Sorento | 2022 Kia K5 | 2022 Kia Sorento | 2023 Kia K5 — Power train: automatic transmission.
What's the hazard
Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
What to do
Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC250.
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Recall details
- Brand
- KIA
- Model
- K5
- Manufacturer
- Kia America, Inc.
- Lot
- 2021 KIA K5 | 2021 KIA SORENTO | 2022 KIA K5 | 2022 KIA SORENTO | 2023 KIA K5
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2021 Kia K5 | 2021 Kia Sorento | 2022 Kia K5 | 2022 Kia Sorento | 2023 Kia K5 — Power train: automatic transmission recalled?
Yes. NHTSA published recall 22V760000 on October 12, 2022. Reported hazard: Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
What should I do if I have this product?
Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC250.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: KIA. Model: K5.