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NHTSANHTSA · Vehicles·Recall number 22V868000

2019 Cadillac Xt4 | 2020 Cadillac Xt4 — Back over prevention: sensing system: camera

Published November 25, 2022 · Recall initiated: November 23, 2022

Summary

NHTSA records recall 22V868000, published November 25, 2022 and initiated November 23, 2022. Recalling firm: General Motors, LLC; 2019 Cadillac Xt4 | 2020 Cadillac Xt4 — Back over prevention: sensing system: camera.

What's the hazard

General Motors, LLC (GM) is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surround Vision feature. The video processing module (VPM) may lose communication with the rearview camera, causing a loss of the rearview camera image.

What to do

Dealers will update the VPM software or replace the VPM, as necessary, free of charge. An interim owner notification letter informing owners of the safety defect was mailed January 17, 2023. Owner notification letters were mailed February 3, 2023. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222373320. .

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Recall details

Brand
CADILLAC
Model
XT4
Manufacturer
General Motors, LLC
Lot
2019 CADILLAC XT4 | 2020 CADILLAC XT4
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2019 Cadillac Xt4 | 2020 Cadillac Xt4 — Back over prevention: sensing system: camera recalled?

Yes. NHTSA published recall 22V868000 on November 25, 2022. Reported hazard: General Motors, LLC (GM) is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surround Vision feature. The video processing module (VPM) may lose communication with the rearview camera, causing a loss of the rearview camera image.

What should I do if I have this product?

Dealers will update the VPM software or replace the VPM, as necessary, free of charge. An interim owner notification letter informing owners of the safety defect was mailed January 17, 2023. Owner notification letters were mailed February 3, 2023. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222373320. .

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: CADILLAC. Model: XT4.

View official NHTSA notice(opens on nhtsa.gov)