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NHTSANHTSA · Vehicles·Recall number 23E018000

Arow Global Bus Emergency Exit Window — Structure: emergency: escape/egress/exit

Published March 8, 2023 · Recall initiated: March 8, 2023

Summary

NHTSA records recall 23E018000, published March 8, 2023. Recalling firm: AROW Global Corp; Arow Global Bus Emergency Exit Window — Structure: emergency: escape/egress/exit.

What's the hazard

AROW Global Corp (AROW) is recalling certain MV204 and MV207 emergency exit windows. Please see the recall report for a complete list of part numbers and window sizes. During a crash, the emergency exit window latch may fail and allow the window to open. As such, these windows fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release.

What to do

Arow will provide a parts kit with a new latch component, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact AROW customer service at 1-715-693-6020.

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Recall details

Brand
AROW GLOBAL
Model
BUS EMERGENCY EXIT WINDOW
Manufacturer
AROW Global Corp
Lot
AROW GLOBAL BUS EMERGENCY EXIT WINDOW
Risk classification
E
Country
US

Related recalls

Questions about this recall

Was Arow Global Bus Emergency Exit Window — Structure: emergency: escape/egress/exit recalled?

Yes. NHTSA published recall 23E018000 on March 8, 2023. Reported hazard: AROW Global Corp (AROW) is recalling certain MV204 and MV207 emergency exit windows. Please see the recall report for a complete list of part numbers and window sizes. During a crash, the emergency exit window latch may fail and allow the window to open. As such, these windows fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release.

What should I do if I have this product?

Arow will provide a parts kit with a new latch component, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact AROW customer service at 1-715-693-6020.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: AROW GLOBAL. Model: BUS EMERGENCY EXIT WINDOW.

View official NHTSA notice(opens on nhtsa.gov)