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NHTSANHTSA · Vehicles·Recall number 23V041000

2021 Toyota Rav4 Prime — Electrical system: propulsion system: hybrid management: power control unit/module (hpcu)

Published February 2, 2023 · Recall initiated: February 2, 2023

Summary

NHTSA records recall 23V041000, published February 2, 2023. Recalling firm: Toyota Motor Corporation; 2021 Toyota Rav4 Prime — Electrical system: propulsion system: hybrid management: power control unit/module (hpcu).

What's the hazard

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 RAV4 Prime Plug-In Hybrid vehicles. During certain cold weather driving conditions, while driving in EV Mode, the hybrid vehicle control engine control unit (HEV ECU) software may cause the hybrid system to shut down if the accelerator is rapidly pressed to further accelerate the vehicle, resulting in a stall.

What to do

Dealers will update the HEV ECU software, free of charge. Owner notification letters are expected to be mailed February 27, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA01.

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Recall details

Brand
TOYOTA
Model
RAV4 PRIME
Manufacturer
Toyota Motor Corporation
Lot
2021 TOYOTA RAV4 PRIME
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2021 Toyota Rav4 Prime — Electrical system: propulsion system: hybrid management: power control unit/module (hpcu) recalled?

Yes. NHTSA published recall 23V041000 on February 2, 2023. Reported hazard: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 RAV4 Prime Plug-In Hybrid vehicles. During certain cold weather driving conditions, while driving in EV Mode, the hybrid vehicle control engine control unit (HEV ECU) software may cause the hybrid system to shut down if the accelerator is rapidly pressed to further accelerate the vehicle, resulting in a stall.

What should I do if I have this product?

Dealers will update the HEV ECU software, free of charge. Owner notification letters are expected to be mailed February 27, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA01.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: TOYOTA. Model: RAV4 PRIME.

View official NHTSA notice(opens on nhtsa.gov)