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NHTSANHTSA · Vehicles·Recall number 23V060000

2023 Ram 3500 | 2022 Ram 2500 | 2021 Ram 4500 | 2022 Ram 4500 | 2021 Ram 3500 | 2023 Ram 4500 | 2021 Ram 2500 | 2021 Ram 5500 | 2022 Ram 5500 | 2022 Ram 3500 | 2023 Ram 2500 | 2023 Ram 5500 — Electrical system: wiring: relays/solenoids

Published February 9, 2023 · Recall initiated: February 9, 2023

Summary

NHTSA records recall 23V060000, published February 9, 2023. Recalling firm: Chrysler (FCA US, LLC); 2023 Ram 3500 | 2022 Ram 2500 | 2021 Ram 4500 | 2022 Ram 4500 | 2021 Ram 3500 | 2023 Ram 4500 | 2021 Ram 2500 | 2021 Ram 5500 | 2022 Ram 5500 | 2022 Ram 3500 | 2023 Ram 2500 | 2023 Ram 5500 — Electrical system: wiring: relays/solenoids.

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What's the hazard

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.

What to do

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.

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Recall details

Brand
RAM
Model
3500
Manufacturer
Chrysler (FCA US, LLC)
Lot
2023 RAM 3500 | 2022 RAM 2500 | 2021 RAM 4500 | 2022 RAM 4500 | 2021 RAM 3500 | 2023 RAM 4500 | 2021 RAM 2500 | 2021 RAM 5500 | 2022 RAM 5500 | 2022 RAM 3500 | 2023 RAM 2500 | 2023 RAM 5500
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2023 Ram 3500 | 2022 Ram 2500 | 2021 Ram 4500 | 2022 Ram 4500 | 2021 Ram 3500 | 2023 Ram 4500 | 2021 Ram 2500 | 2021 Ram 5500 | 2022 Ram 5500 | 2022 Ram 3500 | 2023 Ram 2500 | 2023 Ram 5500 — Electrical system: wiring: relays/solenoids recalled?

Yes. NHTSA published recall 23V060000 on February 9, 2023. Reported hazard: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.

What should I do if I have this product?

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: RAM. Model: 3500.

View official NHTSA notice(opens on nhtsa.gov)