2023 Helio O2 | 2021 Helio O2 | 2020 Helio O2 | 2022 Helio O2 — Equipment: appliance: oven/stove/cooktop
Published March 24, 2023 · Recall initiated: March 23, 2023
Summary
NHTSA records recall 23V194000, published March 24, 2023 and initiated March 23, 2023. Recalling firm: 9299-5000 Quebec Inc.; 2023 Helio O2 | 2021 Helio O2 | 2020 Helio O2 | 2022 Helio O2 — Equipment: appliance: oven/stove/cooktop.
What's the hazard
9299-5000 Québec Inc. (9299-5000 Quebec) is recalling certain 2020-2023 HÉLIO O2 travel trailers, equipped with certain SDS2 2-Burner Drop-in Cooktops. The internal aluminum burner tubes that connect to the gas valves may fracture and cause a gas leak.
What to do
Dealers will install a regulator support bracket, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact 9299-5000 Quebec customer service at 1-877 5832206. 9299-5000 Quebec's number for this recall is 2023-001.
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Recall details
- Brand
- HELIO
- Model
- O2
- Manufacturer
- 9299-5000 Quebec Inc.
- Lot
- 2023 HELIO O2 | 2021 HELIO O2 | 2020 HELIO O2 | 2022 HELIO O2
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2023 Helio O2 | 2021 Helio O2 | 2020 Helio O2 | 2022 Helio O2 — Equipment: appliance: oven/stove/cooktop recalled?
Yes. NHTSA published recall 23V194000 on March 24, 2023. Reported hazard: 9299-5000 Québec Inc. (9299-5000 Quebec) is recalling certain 2020-2023 HÉLIO O2 travel trailers, equipped with certain SDS2 2-Burner Drop-in Cooktops. The internal aluminum burner tubes that connect to the gas valves may fracture and cause a gas leak.
What should I do if I have this product?
Dealers will install a regulator support bracket, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact 9299-5000 Quebec customer service at 1-877 5832206. 9299-5000 Quebec's number for this recall is 2023-001.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: HELIO. Model: O2.