2020 Freightliner Sprinter 3500 | 2022 Mercedes-Benz Sprinter 3500 | 2020 Mercedes-Benz Sprinter 2500 | 2022 Mercedes-Benz Sprinter 2500 | 2019 Mercedes-Benz Sprinter 1500 | 2020 Mercedes-Benz Sprinter 1500 | 2022 Mercedes-Benz Sprinter 1500 | 2019 Freightliner Sprinter 2500 | 2021 Freightliner Sprinter 2500 | 2020 Freightliner Sprinter 1500 | 2019 Freightliner Sprinter 1500 | 2021 Freightliner Sprinter 3500 | 2021 Freightliner Sprinter 4500 | 2019 Freightliner Sprinter 3500 | 2020 Freightliner Sprinter 2500 | 2022 Mercedes-Benz Sprinter 4500 | 2019 Mercedes-Benz Sprinter 3500 | 2021 Mercedes-Benz Sprinter 3500 | 2019 Mercedes-Benz Sprinter 2500 | 2021 Mercedes-Benz Sprinter 2500 — Electrical system: instrument cluster/panel
Published March 26, 2023 · Recall initiated: March 24, 2023
Summary
NHTSA records recall 23V204000, published March 26, 2023 and initiated March 24, 2023. Recalling firm: Daimler Vans USA, LLC; 2020 Freightliner Sprinter 3500 | 2022 Mercedes-Benz Sprinter 3500 | 2020 Mercedes-Benz Sprinter 2500 | 2022 Mercedes-Benz Sprinter 2500 | 2019 Mercedes-Benz Sprinter 1500 | 2020 Mercedes-Benz Sprinter 1500 | 2022 Mercedes-Benz Sprinter 1500 | 2019 Freightliner Sprinter 2500 | 2021 Freightliner Sprinter 2500 | 2020 Freightliner Sprinter 1500 | 2019 Freightliner Sprinter 1500 | 2021 Freightliner Sprinter 3500 | 2021 Freightliner Sprinter 4500 | 2019 Freightliner Sprinter 3500 | 2020 Freightliner Sprinter 2500 | 2022 Mercedes-Benz Sprinter 4500 | 2019 Mercedes-Benz Sprinter 3500 | 2021 Mercedes-Benz Sprinter 3500 | 2019 Mercedes-Benz Sprinter 2500 | 2021 Mercedes-Benz Sprinter 2500 — Electrical system: instrument cluster/panel.
What's the hazard
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
What to do
Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.
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Recall details
- Brand
- FREIGHTLINER
- Model
- SPRINTER 3500
- Manufacturer
- Daimler Vans USA, LLC
- Lot
- 2020 FREIGHTLINER SPRINTER 3500 | 2022 MERCEDES-BENZ SPRINTER 3500 | 2020 MERCEDES-BENZ SPRINTER 2500 | 2022 MERCEDES-BENZ SPRINTER 2500 | 2019 MERCEDES-BENZ SPRINTER 1500 | 2020 MERCEDES-BENZ SPRINTER 1500 | 2022 MERCEDES-BENZ SPRINTER 1500 | 2019 FREIGHTLINER SPRINTER 2500 | 2021 FREIGHTLINER SPRINTER 2500 | 2020 FREIGHTLINER SPRINTER 1500 | 2019 FREIGHTLINER SPRINTER 1500 | 2021 FREIGHTLINER SPRINTER 3500 | 2021 FREIGHTLINER SPRINTER 4500 | 2019 FREIGHTLINER SPRINTER 3500 | 2020 FREIGHTLINER SPRINTER 2500 | 2022 MERCEDES-BENZ SPRINTER 4500 | 2019 MERCEDES-BENZ SPRINTER 3500 | 2021 MERCEDES-BENZ SPRINTER 3500 | 2019 MERCEDES-BENZ SPRINTER 2500 | 2021 MERCEDES-BENZ SPRINTER 2500
- Risk classification
- V
- Country
- US
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- NHTSA2025 Freightliner Business Class M2 — Steering: gear box (other than rack and pinion)February 4, 2026
- NHTSA2025 Freightliner Cascadia | 2025 Western Star 47x | 2026 Western Star 47x | 2026 Fccc Mt50e | 2025 Fccc Xbs |September 12, 2025
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Questions about this recall
Was 2020 Freightliner Sprinter 3500 | 2022 Mercedes-Benz Sprinter 3500 | 2020 Mercedes-Benz Sprinter 2500 | 2022 Mercedes-Benz Sprinter 2500 | 2019 Mercedes-Benz Sprinter 1500 | 2020 Mercedes-Benz Sprinter 1500 | 2022 Mercedes-Benz Sprinter 1500 | 2019 Freightliner Sprinter 2500 | 2021 Freightliner Sprinter 2500 | 2020 Freightliner Sprinter 1500 | 2019 Freightliner Sprinter 1500 | 2021 Freightliner Sprinter 3500 | 2021 Freightliner Sprinter 4500 | 2019 Freightliner Sprinter 3500 | 2020 Freightliner Sprinter 2500 | 2022 Mercedes-Benz Sprinter 4500 | 2019 Mercedes-Benz Sprinter 3500 | 2021 Mercedes-Benz Sprinter 3500 | 2019 Mercedes-Benz Sprinter 2500 | 2021 Mercedes-Benz Sprinter 2500 — Electrical system: instrument cluster/panel recalled?
Yes. NHTSA published recall 23V204000 on March 26, 2023. Reported hazard: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
What should I do if I have this product?
Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: FREIGHTLINER. Model: SPRINTER 3500.