2019 Kia Soul Ev | 2018 Kia Soul Ev | 2017 Kia Soul Ev | 2016 Kia Soul Ev | 2015 Kia Soul Ev — Electrical system: propulsion system: traction battery
Published March 30, 2023 · Recall initiated: March 29, 2023
Summary
NHTSA records recall 23V218000, published March 30, 2023 and initiated March 29, 2023. Recalling firm: Kia America, Inc.; 2019 Kia Soul Ev | 2018 Kia Soul Ev | 2017 Kia Soul Ev | 2016 Kia Soul Ev | 2015 Kia Soul Ev — Electrical system: propulsion system: traction battery.
What's the hazard
Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.
What to do
Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC267.
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Recall details
- Brand
- KIA
- Model
- SOUL EV
- Manufacturer
- Kia America, Inc.
- Lot
- 2019 KIA SOUL EV | 2018 KIA SOUL EV | 2017 KIA SOUL EV | 2016 KIA SOUL EV | 2015 KIA SOUL EV
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2019 Kia Soul Ev | 2018 Kia Soul Ev | 2017 Kia Soul Ev | 2016 Kia Soul Ev | 2015 Kia Soul Ev — Electrical system: propulsion system: traction battery recalled?
Yes. NHTSA published recall 23V218000 on March 30, 2023. Reported hazard: Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.
What should I do if I have this product?
Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC267.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: KIA. Model: SOUL EV.