2019 Field Van Sprinter | 2020 Field Van Sprinter | 2021 Field Van Sprinter | 2022 Field Van Sprinter — Equipment: mechanical: winch
Published April 13, 2023 · Recall initiated: April 13, 2023
Summary
NHTSA records recall 23V267000, published April 13, 2023. Recalling firm: Field Van, Inc; 2019 Field Van Sprinter | 2020 Field Van Sprinter | 2021 Field Van Sprinter | 2022 Field Van Sprinter — Equipment: mechanical: winch.
What's the hazard
Field Van, Inc (Field Van) is recalling certain 2019-2022 Sprinter vehicles, equipped with a Warn Winch and a wireless handheld remote. Water may enter the handheld remote control for the winch and cause circuit board corrosion, which can allow the winch to operate unintentionally.
What to do
Field Van will work with Warn Industries, Inc. to provide owners instructions on how to inspect the remote for corrosion and disable the wireless function by removing the battery pack from the remote. If corrosion or water intrusion is found when removing the battery pack owners should stop using the remote and contact WARN customer service for a replacement remote, free of charge. Once new parts are available, WARN will make a replacement water resistant remote available, free of charge. Owner notification letters were mailed April 19, 2023. Owners may contact Field Van customer service at 1-559-233-8267.
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Recall details
- Brand
- FIELD VAN
- Model
- SPRINTER
- Manufacturer
- Field Van, Inc
- Lot
- 2019 FIELD VAN SPRINTER | 2020 FIELD VAN SPRINTER | 2021 FIELD VAN SPRINTER | 2022 FIELD VAN SPRINTER
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2019 Field Van Sprinter | 2020 Field Van Sprinter | 2021 Field Van Sprinter | 2022 Field Van Sprinter — Equipment: mechanical: winch recalled?
Yes. NHTSA published recall 23V267000 on April 13, 2023. Reported hazard: Field Van, Inc (Field Van) is recalling certain 2019-2022 Sprinter vehicles, equipped with a Warn Winch and a wireless handheld remote. Water may enter the handheld remote control for the winch and cause circuit board corrosion, which can allow the winch to operate unintentionally.
What should I do if I have this product?
Field Van will work with Warn Industries, Inc. to provide owners instructions on how to inspect the remote for corrosion and disable the wireless function by removing the battery pack from the remote. If corrosion or water intrusion is found when removing the battery pack owners should stop using the remote and contact WARN customer service for a replacement remote, free of charge. Once new parts are available, WARN will make a replacement water resistant remote available, free of charge. Owner notification letters were mailed April 19, 2023. Owners may contact Field Van customer service at 1-559-233-8267.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: FIELD VAN. Model: SPRINTER.