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NHTSANHTSA · Vehicles·Recall number 23V298000

2023 Kia Telluride | 2023 Kia Soul | 2023 Kia Sportage | 2023 Kia Niro | 2023 Kia Sportage Hybrid | 2023 Kia Niro Phev | 2023 Kia Sportage Phev — Electrical system: instrument cluster/panel

Published April 27, 2023 · Recall initiated: April 26, 2023

Summary

NHTSA records recall 23V298000, published April 27, 2023 and initiated April 26, 2023. Recalling firm: Kia America, Inc.; 2023 Kia Telluride | 2023 Kia Soul | 2023 Kia Sportage | 2023 Kia Niro | 2023 Kia Sportage Hybrid | 2023 Kia Niro Phev | 2023 Kia Sportage Phev — Electrical system: instrument cluster/panel.

What's the hazard

Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.  The instrument cluster may fail to display any information when the vehicle is started.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems.

What to do

Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.

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Recall details

Brand
KIA
Model
TELLURIDE
Manufacturer
Kia America, Inc.
Lot
2023 KIA TELLURIDE | 2023 KIA SOUL | 2023 KIA SPORTAGE | 2023 KIA NIRO | 2023 KIA SPORTAGE HYBRID | 2023 KIA NIRO PHEV | 2023 KIA SPORTAGE PHEV
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2023 Kia Telluride | 2023 Kia Soul | 2023 Kia Sportage | 2023 Kia Niro | 2023 Kia Sportage Hybrid | 2023 Kia Niro Phev | 2023 Kia Sportage Phev — Electrical system: instrument cluster/panel recalled?

Yes. NHTSA published recall 23V298000 on April 27, 2023. Reported hazard: Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.  The instrument cluster may fail to display any information when the vehicle is started.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems.

What should I do if I have this product?

Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: KIA. Model: TELLURIDE.

View official NHTSA notice(opens on nhtsa.gov)