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NHTSANHTSA · Vehicles·Recall number 23V301000

2021 Ram Promaster | 2020 Ram Promaster | 2019 Ram Promaster — Power train: automatic transmission: internal: park pawl

Published April 27, 2023 · Recall initiated: April 27, 2023

Summary

NHTSA records recall 23V301000, published April 27, 2023. Recalling firm: Chrysler (FCA US, LLC); 2021 Ram Promaster | 2020 Ram Promaster | 2019 Ram Promaster — Power train: automatic transmission: internal: park pawl.

What's the hazard

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.

What to do

Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.

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Recall details

Brand
RAM
Model
PROMASTER
Manufacturer
Chrysler (FCA US, LLC)
Lot
2021 RAM PROMASTER | 2020 RAM PROMASTER | 2019 RAM PROMASTER
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2021 Ram Promaster | 2020 Ram Promaster | 2019 Ram Promaster — Power train: automatic transmission: internal: park pawl recalled?

Yes. NHTSA published recall 23V301000 on April 27, 2023. Reported hazard: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.

What should I do if I have this product?

Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: RAM. Model: PROMASTER.

View official NHTSA notice(opens on nhtsa.gov)