2021 Ford Explorer | 2022 Ford Explorer | 2020 Ford Explorer — Back over prevention: display function
Published April 28, 2023 · Recall initiated: April 28, 2023
Summary
NHTSA records recall 23V305000, published April 28, 2023. Recalling firm: Ford Motor Company; 2021 Ford Explorer | 2022 Ford Explorer | 2020 Ford Explorer — Back over prevention: display function.
What's the hazard
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility.
What to do
Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.
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Recall details
- Brand
- FORD
- Model
- EXPLORER
- Manufacturer
- Ford Motor Company
- Lot
- 2021 FORD EXPLORER | 2022 FORD EXPLORER | 2020 FORD EXPLORER
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2021 Ford Explorer | 2022 Ford Explorer | 2020 Ford Explorer — Back over prevention: display function recalled?
Yes. NHTSA published recall 23V305000 on April 28, 2023. Reported hazard: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility.
What should I do if I have this product?
Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: FORD. Model: EXPLORER.