2023 Mercedes-Benz Eqs450 | 2023 Mercedes-Benz S 580 E — Electrical system: propulsion system: traction battery thermal: management: software
Published May 2, 2023 · Recall initiated: May 2, 2023
Summary
NHTSA records recall 23V309000, published May 2, 2023. Recalling firm: Mercedes-Benz USA, LLC; 2023 Mercedes-Benz Eqs450 | 2023 Mercedes-Benz S 580 E — Electrical system: propulsion system: traction battery thermal: management: software.
What's the hazard
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection.
What to do
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.
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Recall details
- Brand
- MERCEDES-BENZ
- Model
- EQS450
- Manufacturer
- Mercedes-Benz USA, LLC
- Lot
- 2023 MERCEDES-BENZ EQS450 | 2023 MERCEDES-BENZ S 580 E
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2023 Mercedes-Benz Eqs450 | 2023 Mercedes-Benz S 580 E — Electrical system: propulsion system: traction battery thermal: management: software recalled?
Yes. NHTSA published recall 23V309000 on May 2, 2023. Reported hazard: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection.
What should I do if I have this product?
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: EQS450.