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NHTSANHTSA · Vehicles·Recall number 23V312000

2021 Volkswagen Id.4 | 2022 Volkswagen Id.4 — Structure: body: door: handle: exterior

Published May 4, 2023 · Recall initiated: May 3, 2023

Summary

NHTSA records recall 23V312000, published May 4, 2023 and initiated May 3, 2023. Recalling firm: Volkswagen Group of America, Inc.; 2021 Volkswagen Id.4 | 2022 Volkswagen Id.4 — Structure: body: door: handle: exterior.

What's the hazard

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.

What to do

Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651

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Recall details

Brand
VOLKSWAGEN
Model
ID.4
Manufacturer
Volkswagen Group of America, Inc.
Lot
2021 VOLKSWAGEN ID.4 | 2022 VOLKSWAGEN ID.4
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2021 Volkswagen Id.4 | 2022 Volkswagen Id.4 — Structure: body: door: handle: exterior recalled?

Yes. NHTSA published recall 23V312000 on May 4, 2023. Reported hazard: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.

What should I do if I have this product?

Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: VOLKSWAGEN. Model: ID.4.

View official NHTSA notice(opens on nhtsa.gov)