2021 Polestar Polestar 1 | 2020 Polestar Polestar 1 — Electrical system: 12v/24v/48v battery
Published May 22, 2023 · Recall initiated: May 22, 2023
Summary
NHTSA records recall 23V361000, published May 22, 2023. Recalling firm: Polestar Automotive USA, Inc.; 2021 Polestar Polestar 1 | 2020 Polestar Polestar 1 — Electrical system: 12v/24v/48v battery.
What's the hazard
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2020-2021 Polestar 1 vehicles. Defective high-voltage battery cells may cause the battery to overheat when fully charged.
What to do
Dealers will replace the high-voltage battery pack and restore the electric driving range as necessary, free of charge. Owner notification letters were mailed June 66, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R102316. Note: This recall supersedes Recall 22V-926 (R10216). Any vehicle that received the interim repair under Recall 22V-926 (R10202) will still need to have the remedy for 23V-361 (R10216) performed.
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Recall details
- Brand
- POLESTAR
- Model
- POLESTAR 1
- Manufacturer
- Polestar Automotive USA, Inc.
- Lot
- 2021 POLESTAR POLESTAR 1 | 2020 POLESTAR POLESTAR 1
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2021 Polestar Polestar 1 | 2020 Polestar Polestar 1 — Electrical system: 12v/24v/48v battery recalled?
Yes. NHTSA published recall 23V361000 on May 22, 2023. Reported hazard: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2020-2021 Polestar 1 vehicles. Defective high-voltage battery cells may cause the battery to overheat when fully charged.
What should I do if I have this product?
Dealers will replace the high-voltage battery pack and restore the electric driving range as necessary, free of charge. Owner notification letters were mailed June 66, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R102316. Note: This recall supersedes Recall 22V-926 (R10216). Any vehicle that received the interim repair under Recall 22V-926 (R10202) will still need to have the remedy for 23V-361 (R10216) performed.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: POLESTAR. Model: POLESTAR 1.