EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Published June 12, 2023 · Recall initiated: June 9, 2023
What's the hazard
Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints.
What to do
Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C20.
Recall details
- Brand
- FORD
- Model
- F-550 SD
- Manufacturer
- Ford Motor Company
- Lot
- 2021 FORD F-550 SD | 2018 FORD EXPEDITION | 2018 LINCOLN NAVIGATOR | 2019 LINCOLN NAVIGATOR | 2019 FORD EXPEDITION | 2020 FORD EXPEDITION | 2020 LINCOLN NAVIGATOR | 2021 FORD EXPEDITION | 2021 LINCOLN NAVIGATOR | 2022 FORD EXPEDITION | 2022 LINCOLN NAVIGATOR | 2023 FORD EXPEDITION | 2023 LINCOLN NAVIGATOR
- Risk classification
- V
- Country
- US
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