2020 Ford F-350 Sd | 2019 Ford F-250 Sd | 2021 Ford F-350 Sd | 2022 Ford F-450 Sd | 2023 Ford F-350 Sd | 2022 Ford F-350 Sd | 2020 Ford F-450 Sd | 2022 Ford F-550 Sd | 2020 Ford F-550 Sd | 2019 Ford F-550 Sd | 2021 Ford F-250 Sd | 2020 Ford F-250 Sd | 2023 Ford F-250 Sd | 2022 Ford F-250 Sd | 2019 Ford F-350 Sd — Equipment: other: owners/service/other manual
Published June 12, 2023 · Recall initiated: June 9, 2023
Summary
NHTSA records recall 23V420000, published June 12, 2023 and initiated June 9, 2023. Recalling firm: Ford Motor Company; 2020 Ford F-350 Sd | 2019 Ford F-250 Sd | 2021 Ford F-350 Sd | 2022 Ford F-450 Sd | 2023 Ford F-350 Sd | 2022 Ford F-350 Sd | 2020 Ford F-450 Sd | 2022 Ford F-550 Sd | 2020 Ford F-550 Sd | 2019 Ford F-550 Sd | 2021 Ford F-250 Sd | 2020 Ford F-250 Sd | 2023 Ford F-250 Sd | 2022 Ford F-250 Sd | 2019 Ford F-350 Sd — Equipment: other: owners/service/other manual.
What's the hazard
Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints.
What to do
Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C20.
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Recall details
- Brand
- FORD
- Model
- F-350 SD
- Manufacturer
- Ford Motor Company
- Lot
- 2020 FORD F-350 SD | 2019 FORD F-250 SD | 2021 FORD F-350 SD | 2022 FORD F-450 SD | 2023 FORD F-350 SD | 2022 FORD F-350 SD | 2020 FORD F-450 SD | 2022 FORD F-550 SD | 2020 FORD F-550 SD | 2019 FORD F-550 SD | 2021 FORD F-250 SD | 2020 FORD F-250 SD | 2023 FORD F-250 SD | 2022 FORD F-250 SD | 2019 FORD F-350 SD
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2020 Ford F-350 Sd | 2019 Ford F-250 Sd | 2021 Ford F-350 Sd | 2022 Ford F-450 Sd | 2023 Ford F-350 Sd | 2022 Ford F-350 Sd | 2020 Ford F-450 Sd | 2022 Ford F-550 Sd | 2020 Ford F-550 Sd | 2019 Ford F-550 Sd | 2021 Ford F-250 Sd | 2020 Ford F-250 Sd | 2023 Ford F-250 Sd | 2022 Ford F-250 Sd | 2019 Ford F-350 Sd — Equipment: other: owners/service/other manual recalled?
Yes. NHTSA published recall 23V420000 on June 12, 2023. Reported hazard: Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints.
What should I do if I have this product?
Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C20.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: FORD. Model: F-350 SD.