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NHTSANHTSA · Vehicles·Recall number 23V480000

2023 Toyota Corolla | 2023 Toyota Corolla Cross | 2023 Toyota Corolla Cross Hybrid | 2023 Lexus Nx250 | 2023 Lexus Nx350 | 2024 Lexus Nx Hybrid | 2023 Lexus Nx Hybrid | 2024 Lexus Nx350 | 2023 Lexus Rx Hybrid | 2023 Lexus Rx500h | 2023 Toyota Highlander Hybrid | 2023 Toyota Highlander | 2023 Lexus Rx350 | 2024 Lexus Nx250 | 2023 Toyota Tacoma — Air bags: frontal: driver clockspring/spiral cassette

Published July 13, 2023 · Recall initiated: July 12, 2023

Summary

NHTSA records recall 23V480000, published July 13, 2023 and initiated July 12, 2023. Recalling firm: Toyota Motor Corporation; 2023 Toyota Corolla | 2023 Toyota Corolla Cross | 2023 Toyota Corolla Cross Hybrid | 2023 Lexus Nx250 | 2023 Lexus Nx350 | 2024 Lexus Nx Hybrid | 2023 Lexus Nx Hybrid | 2024 Lexus Nx350 | 2023 Lexus Rx Hybrid | 2023 Lexus Rx500h | 2023 Toyota Highlander Hybrid | 2023 Toyota Highlander | 2023 Lexus Rx350 | 2024 Lexus Nx250 | 2023 Toyota Tacoma — Air bags: frontal: driver clockspring/spiral cassette.

What's the hazard

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection.

What to do

Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

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Recall details

Brand
TOYOTA
Model
COROLLA
Manufacturer
Toyota Motor Corporation
Lot
2023 TOYOTA COROLLA | 2023 TOYOTA COROLLA CROSS | 2023 TOYOTA COROLLA CROSS HYBRID | 2023 LEXUS NX250 | 2023 LEXUS NX350 | 2024 LEXUS NX HYBRID | 2023 LEXUS NX HYBRID | 2024 LEXUS NX350 | 2023 LEXUS RX HYBRID | 2023 LEXUS RX500H | 2023 TOYOTA HIGHLANDER HYBRID | 2023 TOYOTA HIGHLANDER | 2023 LEXUS RX350 | 2024 LEXUS NX250 | 2023 TOYOTA TACOMA
Risk classification
V
Country
US

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Questions about this recall

Was 2023 Toyota Corolla | 2023 Toyota Corolla Cross | 2023 Toyota Corolla Cross Hybrid | 2023 Lexus Nx250 | 2023 Lexus Nx350 | 2024 Lexus Nx Hybrid | 2023 Lexus Nx Hybrid | 2024 Lexus Nx350 | 2023 Lexus Rx Hybrid | 2023 Lexus Rx500h | 2023 Toyota Highlander Hybrid | 2023 Toyota Highlander | 2023 Lexus Rx350 | 2024 Lexus Nx250 | 2023 Toyota Tacoma — Air bags: frontal: driver clockspring/spiral cassette recalled?

Yes. NHTSA published recall 23V480000 on July 13, 2023. Reported hazard: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection.

What should I do if I have this product?

Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: TOYOTA. Model: COROLLA.

View official NHTSA notice(opens on nhtsa.gov)