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NHTSANHTSA · Vehicles·Recall number 23V506000

2023 Ford F-350 Sd | 2023 Ford Escape | 2023 Ford F-550 Sd | 2023 Ford F-450 Sd | 2023 Ford F-250 Sd — Electrical system: instrument cluster/panel

Published July 24, 2023 · Recall initiated: July 21, 2023

Summary

NHTSA records recall 23V506000, published July 24, 2023 and initiated July 21, 2023. Recalling firm: Ford Motor Company; 2023 Ford F-350 Sd | 2023 Ford Escape | 2023 Ford F-550 Sd | 2023 Ford F-450 Sd | 2023 Ford F-250 Sd — Electrical system: instrument cluster/panel.

What's the hazard

Ford Motor Company (Ford) is recalling certain 2023 Escape, Super Duty F-250, Super Duty F-350, Super Duty F-450, and Super Duty F-550 vehicles equipped with a digital instrument panel cluster. The module may have been improperly soldered, preventing the instrument panel from illuminating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

What to do

Dealers will replace the module or instrument panel as necessary, free of charge. Owner notification letters were mailed on November 4, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C25.

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Recall details

Brand
FORD
Model
F-350 SD
Manufacturer
Ford Motor Company
Lot
2023 FORD F-350 SD | 2023 FORD ESCAPE | 2023 FORD F-550 SD | 2023 FORD F-450 SD | 2023 FORD F-250 SD
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2023 Ford F-350 Sd | 2023 Ford Escape | 2023 Ford F-550 Sd | 2023 Ford F-450 Sd | 2023 Ford F-250 Sd — Electrical system: instrument cluster/panel recalled?

Yes. NHTSA published recall 23V506000 on July 24, 2023. Reported hazard: Ford Motor Company (Ford) is recalling certain 2023 Escape, Super Duty F-250, Super Duty F-350, Super Duty F-450, and Super Duty F-550 vehicles equipped with a digital instrument panel cluster. The module may have been improperly soldered, preventing the instrument panel from illuminating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

What should I do if I have this product?

Dealers will replace the module or instrument panel as necessary, free of charge. Owner notification letters were mailed on November 4, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C25.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: FORD. Model: F-350 SD.

View official NHTSA notice(opens on nhtsa.gov)