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NHTSANHTSA · Vehicles·Recall number 23V555000

2023 Mercedes-Benz Redundant Eqe 350 4matic | 2023 Mercedes-Benz Eqe 500 | 2023 Mercedes-Benz Amg Eqe — Structure: frame and members

Published August 7, 2023 · Recall initiated: August 4, 2023

Summary

NHTSA records recall 23V555000, published August 7, 2023 and initiated August 4, 2023. Recalling firm: Mercedes-Benz USA, LLC; 2023 Mercedes-Benz Redundant Eqe 350 4matic | 2023 Mercedes-Benz Eqe 500 | 2023 Mercedes-Benz Amg Eqe — Structure: frame and members.

What's the hazard

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 AMG EQE, EQE 500, and EQE 350 vehicles. The absorbers in the roof frame may not be secured properly and can detach during window air bag deployment.

What to do

Dealers will replace the absorbers, free of charge. Owner notification letters were mailed September 1, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023080004.

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Recall details

Brand
MERCEDES-BENZ
Model
redundant EQE 350 4MATIC
Manufacturer
Mercedes-Benz USA, LLC
Lot
2023 MERCEDES-BENZ redundant EQE 350 4MATIC | 2023 MERCEDES-BENZ EQE 500 | 2023 MERCEDES-BENZ AMG EQE
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2023 Mercedes-Benz Redundant Eqe 350 4matic | 2023 Mercedes-Benz Eqe 500 | 2023 Mercedes-Benz Amg Eqe — Structure: frame and members recalled?

Yes. NHTSA published recall 23V555000 on August 7, 2023. Reported hazard: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 AMG EQE, EQE 500, and EQE 350 vehicles. The absorbers in the roof frame may not be secured properly and can detach during window air bag deployment.

What should I do if I have this product?

Dealers will replace the absorbers, free of charge. Owner notification letters were mailed September 1, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023080004.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: redundant EQE 350 4MATIC.

View official NHTSA notice(opens on nhtsa.gov)