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NHTSANHTSA · Vehicles·Recall number 23V654000

2023 Ram 3500 | 2022 Ram 2500 | 2022 Ram 1500 | 2022 Ram 3500 | 2023 Ram 1500 | 2023 Ram 2500 | 2024 Ram 2500 — Back over prevention: display function

Published September 28, 2023 · Recall initiated: September 28, 2023

Summary

NHTSA records recall 23V654000, published September 28, 2023. Recalling firm: Chrysler (FCA US, LLC); 2023 Ram 3500 | 2022 Ram 2500 | 2022 Ram 1500 | 2022 Ram 3500 | 2023 Ram 1500 | 2023 Ram 2500 | 2024 Ram 2500 — Back over prevention: display function.

What's the hazard

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility.

What to do

Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.

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Recall details

Brand
RAM
Model
3500
Manufacturer
Chrysler (FCA US, LLC)
Lot
2023 RAM 3500 | 2022 RAM 2500 | 2022 RAM 1500 | 2022 RAM 3500 | 2023 RAM 1500 | 2023 RAM 2500 | 2024 RAM 2500
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2023 Ram 3500 | 2022 Ram 2500 | 2022 Ram 1500 | 2022 Ram 3500 | 2023 Ram 1500 | 2023 Ram 2500 | 2024 Ram 2500 — Back over prevention: display function recalled?

Yes. NHTSA published recall 23V654000 on September 28, 2023. Reported hazard: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility.

What should I do if I have this product?

Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: RAM. Model: 3500.

View official NHTSA notice(opens on nhtsa.gov)