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NHTSANHTSA · Vehicles·Recall number 23V675000

2021 Ford Explorer | 2020 Ford Explorer | 2022 Ford Explorer — Power train: driveline: driveshaft

Published October 10, 2023 · Recall initiated: October 6, 2023

Summary

NHTSA records recall 23V675000, published October 10, 2023 and initiated October 6, 2023. Recalling firm: Ford Motor Company; 2021 Ford Explorer | 2020 Ford Explorer | 2022 Ford Explorer — Power train: driveline: driveshaft.

What's the hazard

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

What to do

Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.

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Recall details

Brand
FORD
Model
EXPLORER
Manufacturer
Ford Motor Company
Lot
2021 FORD EXPLORER | 2020 FORD EXPLORER | 2022 FORD EXPLORER
Risk classification
V
Country
US

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Questions about this recall

Was 2021 Ford Explorer | 2020 Ford Explorer | 2022 Ford Explorer — Power train: driveline: driveshaft recalled?

Yes. NHTSA published recall 23V675000 on October 10, 2023. Reported hazard: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

What should I do if I have this product?

Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: FORD. Model: EXPLORER.

View official NHTSA notice(opens on nhtsa.gov)