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NHTSANHTSA · Vehicles·Recall number 23V719000

2024 Mazda Cx-90 — Power train: automatic transmission: control module: software

Published October 26, 2023 · Recall initiated: October 26, 2023

Summary

NHTSA records recall 23V719000, published October 26, 2023. Recalling firm: Mazda Motor Corp.; 2024 Mazda Cx-90 — Power train: automatic transmission: control module: software.

What's the hazard

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 plug-in hybrid electric (PHEV) vehicles. Due to a software error, the engine and electric motor may shut down unexpectedly, which can result in a loss of drive power.

What to do

Dealers will update the powertrain control module and engine control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6323J.

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Recall details

Brand
MAZDA
Model
CX-90
Manufacturer
Mazda Motor Corp.
Lot
2024 MAZDA CX-90
Risk classification
V
Country
US

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Questions about this recall

Was 2024 Mazda Cx-90 — Power train: automatic transmission: control module: software recalled?

Yes. NHTSA published recall 23V719000 on October 26, 2023. Reported hazard: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 plug-in hybrid electric (PHEV) vehicles. Due to a software error, the engine and electric motor may shut down unexpectedly, which can result in a loss of drive power.

What should I do if I have this product?

Dealers will update the powertrain control module and engine control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6323J.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: MAZDA. Model: CX-90.

View official NHTSA notice(opens on nhtsa.gov)