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NHTSANHTSA · Vehicles·Recall number 23V724000

2015 Kia Soul Ev | 2016 Kia Soul Ev | 2017 Kia Soul Ev | 2018 Kia Soul Ev | 2019 Kia Soul Ev — Power train: automatic transmission: gear position indication (prndl)

Published October 27, 2023 · Recall initiated: October 26, 2023

Summary

NHTSA records recall 23V724000, published October 27, 2023 and initiated October 26, 2023. Recalling firm: Kia America, Inc.; 2015 Kia Soul Ev | 2016 Kia Soul Ev | 2017 Kia Soul Ev | 2018 Kia Soul Ev | 2019 Kia Soul Ev — Power train: automatic transmission: gear position indication (prndl).

What's the hazard

Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.

What to do

Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.

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Recall details

Brand
KIA
Model
SOUL EV
Manufacturer
Kia America, Inc.
Lot
2015 KIA SOUL EV | 2016 KIA SOUL EV | 2017 KIA SOUL EV | 2018 KIA SOUL EV | 2019 KIA SOUL EV
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2015 Kia Soul Ev | 2016 Kia Soul Ev | 2017 Kia Soul Ev | 2018 Kia Soul Ev | 2019 Kia Soul Ev — Power train: automatic transmission: gear position indication (prndl) recalled?

Yes. NHTSA published recall 23V724000 on October 27, 2023. Reported hazard: Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.

What should I do if I have this product?

Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: KIA. Model: SOUL EV.

View official NHTSA notice(opens on nhtsa.gov)