2020 Mercedes-Benz Gls 580 4matic — Visibility: sun/moon roof assembly
Published November 1, 2023 · Recall initiated: November 1, 2023
Summary
NHTSA records recall 23V733000, published November 1, 2023. Recalling firm: Mercedes-Benz USA, LLC; 2020 Mercedes-Benz Gls 580 4matic — Visibility: sun/moon roof assembly.
What's the hazard
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS580 vehicles. Due to a software error, the sunroof may close unexpectedly when the "car wash mode" is activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-operated Window Systems.
What to do
Dealers will update the sunroof control unit software, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023110007.
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Recall details
- Brand
- MERCEDES-BENZ
- Model
- GLS 580 4MATIC
- Manufacturer
- Mercedes-Benz USA, LLC
- Lot
- 2020 MERCEDES-BENZ GLS 580 4MATIC
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2020 Mercedes-Benz Gls 580 4matic — Visibility: sun/moon roof assembly recalled?
Yes. NHTSA published recall 23V733000 on November 1, 2023. Reported hazard: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS580 vehicles. Due to a software error, the sunroof may close unexpectedly when the "car wash mode" is activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-operated Window Systems.
What should I do if I have this product?
Dealers will update the sunroof control unit software, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023110007.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: GLS 580 4MATIC.