2024 Buick Encore Gx | 2024 Chevrolet Trax | 2024 Buick Envista — Electrical system: instrument cluster/panel
Published November 6, 2023 · Recall initiated: November 6, 2023
Summary
NHTSA records recall 23V744000, published November 6, 2023. Recalling firm: General Motors, LLC; 2024 Buick Encore Gx | 2024 Chevrolet Trax | 2024 Buick Envista — Electrical system: instrument cluster/panel.
What's the hazard
General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
What to do
The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
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Recall details
- Brand
- BUICK
- Model
- ENCORE GX
- Manufacturer
- General Motors, LLC
- Lot
- 2024 BUICK ENCORE GX | 2024 CHEVROLET TRAX | 2024 BUICK ENVISTA
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2024 Buick Encore Gx | 2024 Chevrolet Trax | 2024 Buick Envista — Electrical system: instrument cluster/panel recalled?
Yes. NHTSA published recall 23V744000 on November 6, 2023. Reported hazard: General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
What should I do if I have this product?
The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: BUICK. Model: ENCORE GX.