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NHTSANHTSA · Vehicles·Recall number 23V771000

2024 Entegra Vision | 2023 Entegra Vision Xl | 2023 Jayco Alante | 2024 Entegra Vision Xl | 2023 Entegra Emblem | 2023 Entegra Vision | 2024 Jayco Alante | 2024 Entegra Emblem | 2023 Jayco Precept | 2023 Jayco Precept Prestige | 2024 Jayco Precept | 2024 Jayco Precept Prestige — Electrical system: instrument cluster/panel

Published November 17, 2023 · Recall initiated: November 16, 2023

Summary

NHTSA records recall 23V771000, published November 17, 2023 and initiated November 16, 2023. Recalling firm: Jayco, Inc.; 2024 Entegra Vision | 2023 Entegra Vision Xl | 2023 Jayco Alante | 2024 Entegra Vision Xl | 2023 Entegra Emblem | 2023 Entegra Vision | 2024 Jayco Alante | 2024 Entegra Emblem | 2023 Jayco Precept | 2023 Jayco Precept Prestige | 2024 Jayco Precept | 2024 Jayco Precept Prestige — Electrical system: instrument cluster/panel.

What's the hazard

Jayco, Inc. (Jayco) is recalling certain 2023-2024 Entegra Emblem, Vision, Vision XL, Jayco Alante, Precept, and Precept Prestige motorhomes. Corrosion in the Smart Data Link Connector (SDLC) may interfere with the Controller Area Network (CAN) communication, resulting in an inoperative instrument panel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 105, "Hydraulic and Electric Brake Systems.

What to do

Ford dealers will install a wire harness connector, and inspect and replace the SDLC module, as necessary, free of charge. Owner notification letters were mailed December 13, 2023. Owners may contact Jayco customer service at 1-800-283-8267.

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Recall details

Brand
ENTEGRA
Model
VISION
Manufacturer
Jayco, Inc.
Lot
2024 ENTEGRA VISION | 2023 ENTEGRA VISION XL | 2023 JAYCO ALANTE | 2024 ENTEGRA VISION XL | 2023 ENTEGRA EMBLEM | 2023 ENTEGRA VISION | 2024 JAYCO ALANTE | 2024 ENTEGRA EMBLEM | 2023 JAYCO PRECEPT | 2023 JAYCO PRECEPT PRESTIGE | 2024 JAYCO PRECEPT | 2024 JAYCO PRECEPT PRESTIGE
Risk classification
V
Country
US

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Questions about this recall

Was 2024 Entegra Vision | 2023 Entegra Vision Xl | 2023 Jayco Alante | 2024 Entegra Vision Xl | 2023 Entegra Emblem | 2023 Entegra Vision | 2024 Jayco Alante | 2024 Entegra Emblem | 2023 Jayco Precept | 2023 Jayco Precept Prestige | 2024 Jayco Precept | 2024 Jayco Precept Prestige — Electrical system: instrument cluster/panel recalled?

Yes. NHTSA published recall 23V771000 on November 17, 2023. Reported hazard: Jayco, Inc. (Jayco) is recalling certain 2023-2024 Entegra Emblem, Vision, Vision XL, Jayco Alante, Precept, and Precept Prestige motorhomes. Corrosion in the Smart Data Link Connector (SDLC) may interfere with the Controller Area Network (CAN) communication, resulting in an inoperative instrument panel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 105, "Hydraulic and Electric Brake Systems.

What should I do if I have this product?

Ford dealers will install a wire harness connector, and inspect and replace the SDLC module, as necessary, free of charge. Owner notification letters were mailed December 13, 2023. Owners may contact Jayco customer service at 1-800-283-8267.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: ENTEGRA. Model: VISION.

View official NHTSA notice(opens on nhtsa.gov)