2019 Audi E-Tron | 2021 Audi A8 | 2023 Audi E-Tron Gt | 2022 Audi E-Tron Gt | 2024 Audi Rs E-Tron Gt | 2022 Audi Rs E-Tron Gt | 2022 Audi A7 | 2024 Audi Q4 E-Tron | 2023 Audi Q4 E-Tron | 2024 Audi Q5 | 2020 Audi Q5 | 2021 Audi E-Tron | 2022 Audi Q5 | 2020 Audi E-Tron | 2021 Audi Q5 | 2023 Audi Q5 | 2022 Audi Q4 E-Tron | 2021 Audi A7 | 2023 Audi Rs E-Tron Gt | 2024 Audi E-Tron Gt — Electrical system: propulsion system: charging: cable/cord: onboard
Published December 14, 2023 · Recall initiated: December 13, 2023
Summary
NHTSA records recall 23V842000, published December 14, 2023 and initiated December 13, 2023. Recalling firm: Volkswagen Group of America, Inc.; 2019 Audi E-Tron | 2021 Audi A8 | 2023 Audi E-Tron Gt | 2022 Audi E-Tron Gt | 2024 Audi Rs E-Tron Gt | 2022 Audi Rs E-Tron Gt | 2022 Audi A7 | 2024 Audi Q4 E-Tron | 2023 Audi Q4 E-Tron | 2024 Audi Q5 | 2020 Audi Q5 | 2021 Audi E-Tron | 2022 Audi Q5 | 2020 Audi E-Tron | 2021 Audi Q5 | 2023 Audi Q5 | 2022 Audi Q4 E-Tron | 2021 Audi A7 | 2023 Audi Rs E-Tron Gt | 2024 Audi E-Tron Gt — Electrical system: propulsion system: charging: cable/cord: onboard.
What's the hazard
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
What to do
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
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Recall details
- Brand
- AUDI
- Model
- E-TRON
- Manufacturer
- Volkswagen Group of America, Inc.
- Lot
- 2019 AUDI E-TRON | 2021 AUDI A8 | 2023 AUDI E-TRON GT | 2022 AUDI E-TRON GT | 2024 AUDI RS E-TRON GT | 2022 AUDI RS E-TRON GT | 2022 AUDI A7 | 2024 AUDI Q4 E-TRON | 2023 AUDI Q4 E-TRON | 2024 AUDI Q5 | 2020 AUDI Q5 | 2021 AUDI E-TRON | 2022 AUDI Q5 | 2020 AUDI E-TRON | 2021 AUDI Q5 | 2023 AUDI Q5 | 2022 AUDI Q4 E-TRON | 2021 AUDI A7 | 2023 AUDI RS E-TRON GT | 2024 AUDI E-TRON GT
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2019 Audi E-Tron | 2021 Audi A8 | 2023 Audi E-Tron Gt | 2022 Audi E-Tron Gt | 2024 Audi Rs E-Tron Gt | 2022 Audi Rs E-Tron Gt | 2022 Audi A7 | 2024 Audi Q4 E-Tron | 2023 Audi Q4 E-Tron | 2024 Audi Q5 | 2020 Audi Q5 | 2021 Audi E-Tron | 2022 Audi Q5 | 2020 Audi E-Tron | 2021 Audi Q5 | 2023 Audi Q5 | 2022 Audi Q4 E-Tron | 2021 Audi A7 | 2023 Audi Rs E-Tron Gt | 2024 Audi E-Tron Gt — Electrical system: propulsion system: charging: cable/cord: onboard recalled?
Yes. NHTSA published recall 23V842000 on December 14, 2023. Reported hazard: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
What should I do if I have this product?
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: AUDI. Model: E-TRON.