2023 Mercedes-Benz Sprinter 4500 | 2023 Mercedes-Benz Sprinter 2500 | 2023 Mercedes-Benz Sprinter 3500 | 2023 Mercedes-Benz Sprinter 1500 — Suspension: front
Published December 15, 2023 · Recall initiated: December 15, 2023
Summary
NHTSA records recall 23V849000, published December 15, 2023. Recalling firm: Daimler Vans USA, LLC; 2023 Mercedes-Benz Sprinter 4500 | 2023 Mercedes-Benz Sprinter 2500 | 2023 Mercedes-Benz Sprinter 3500 | 2023 Mercedes-Benz Sprinter 1500 — Suspension: front.
What's the hazard
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.
What to do
Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDDOR.
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Recall details
- Brand
- MERCEDES-BENZ
- Model
- SPRINTER 4500
- Manufacturer
- Daimler Vans USA, LLC
- Lot
- 2023 MERCEDES-BENZ SPRINTER 4500 | 2023 MERCEDES-BENZ SPRINTER 2500 | 2023 MERCEDES-BENZ SPRINTER 3500 | 2023 MERCEDES-BENZ SPRINTER 1500
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2023 Mercedes-Benz Sprinter 4500 | 2023 Mercedes-Benz Sprinter 2500 | 2023 Mercedes-Benz Sprinter 3500 | 2023 Mercedes-Benz Sprinter 1500 — Suspension: front recalled?
Yes. NHTSA published recall 23V849000 on December 15, 2023. Reported hazard: Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.
What should I do if I have this product?
Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDDOR.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: SPRINTER 4500.