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NHTSANHTSA · Vehicles·Recall number 23V864000

2023 Toyota Corolla Cross | 2022 Toyota Corolla Cross — Electrical system: instrument cluster/panel

Published December 20, 2023 · Recall initiated: December 20, 2023

Summary

NHTSA records recall 23V864000, published December 20, 2023. Recalling firm: Toyota Motor Corporation; 2023 Toyota Corolla Cross | 2022 Toyota Corolla Cross — Electrical system: instrument cluster/panel.

What's the hazard

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

What to do

Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.

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Recall details

Brand
TOYOTA
Model
COROLLA CROSS
Manufacturer
Toyota Motor Corporation
Lot
2023 TOYOTA COROLLA CROSS | 2022 TOYOTA COROLLA CROSS
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2023 Toyota Corolla Cross | 2022 Toyota Corolla Cross — Electrical system: instrument cluster/panel recalled?

Yes. NHTSA published recall 23V864000 on December 20, 2023. Reported hazard: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

What should I do if I have this product?

Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: TOYOTA. Model: COROLLA CROSS.

View official NHTSA notice(opens on nhtsa.gov)