2021 Audi E-Tron | 2019 Audi E-Tron | 2022 Audi E-Tron | 2020 Audi E-Tron — Electrical system: propulsion system: traction battery thermal: management: software
Published December 21, 2023 · Recall initiated: December 20, 2023
Summary
NHTSA records recall 23V867000, published December 21, 2023 and initiated December 20, 2023. Recalling firm: Volkswagen Group of America, Inc.; 2021 Audi E-Tron | 2019 Audi E-Tron | 2022 Audi E-Tron | 2020 Audi E-Tron — Electrical system: propulsion system: traction battery thermal: management: software.
What's the hazard
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.
What to do
Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.
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Recall details
- Brand
- AUDI
- Model
- E-TRON
- Manufacturer
- Volkswagen Group of America, Inc.
- Lot
- 2021 AUDI E-TRON | 2019 AUDI E-TRON | 2022 AUDI E-TRON | 2020 AUDI E-TRON
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2021 Audi E-Tron | 2019 Audi E-Tron | 2022 Audi E-Tron | 2020 Audi E-Tron — Electrical system: propulsion system: traction battery thermal: management: software recalled?
Yes. NHTSA published recall 23V867000 on December 21, 2023. Reported hazard: Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.
What should I do if I have this product?
Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: AUDI. Model: E-TRON.