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NHTSANHTSA · Vehicles·Recall number 23V881000

2022 Mercedes-Benz Metris | 2023 Mercedes-Benz Metris — Fuel system, gasoline: delivery: fuel pump

Published December 26, 2023 · Recall initiated: December 21, 2023

Summary

NHTSA records recall 23V881000, published December 26, 2023 and initiated December 21, 2023. Recalling firm: Daimler Vans USA, LLC; 2022 Mercedes-Benz Metris | 2023 Mercedes-Benz Metris — Fuel system, gasoline: delivery: fuel pump.

What's the hazard

Daimler Vans USA, LLC (DVUSA) is recalling certain 2022-2023 Mercedes-Benz Metris vehicles. The fuel pump may shutdown, causing a loss of drive power.

What to do

Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 1, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAPUM2. This recall is an expansion of NHTSA recall number 23V-444.

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Recall details

Brand
MERCEDES-BENZ
Model
METRIS
Manufacturer
Daimler Vans USA, LLC
Lot
2022 MERCEDES-BENZ METRIS | 2023 MERCEDES-BENZ METRIS
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2022 Mercedes-Benz Metris | 2023 Mercedes-Benz Metris — Fuel system, gasoline: delivery: fuel pump recalled?

Yes. NHTSA published recall 23V881000 on December 26, 2023. Reported hazard: Daimler Vans USA, LLC (DVUSA) is recalling certain 2022-2023 Mercedes-Benz Metris vehicles. The fuel pump may shutdown, causing a loss of drive power.

What should I do if I have this product?

Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 1, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAPUM2. This recall is an expansion of NHTSA recall number 23V-444.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: METRIS.

View official NHTSA notice(opens on nhtsa.gov)