2024 Mack Anthem (An) | 2024 Mack Pinnacle (Pi/Pn) | 2024 Mack Terrapro (Te) — Steering
Published December 27, 2023 · Recall initiated: December 26, 2023
Summary
NHTSA records recall 23V899000, published December 27, 2023 and initiated December 26, 2023. Recalling firm: Mack Trucks, Inc.; 2024 Mack Anthem (An) | 2024 Mack Pinnacle (Pi/Pn) | 2024 Mack Terrapro (Te) — Steering.
What's the hazard
Mack Trucks, Inc. (Mack) is recalling certain 2024 Anthem, Pinnacle, and Terrapro vehicles. The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of steering control.
What to do
Dealers will inspect and replace the defective gears as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0457.
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Recall details
- Brand
- MACK
- Model
- ANTHEM (AN)
- Manufacturer
- Mack Trucks, Inc.
- Lot
- 2024 MACK ANTHEM (AN) | 2024 MACK PINNACLE (PI/PN) | 2024 MACK TERRAPRO (TE)
- Risk classification
- V
- Country
- US
Related recalls
- NHTSA2027 Mack Anthem An (4) | 2027 Mack Pioneer Pr (4) — Exterior lightingAugust 7, 2026
- NHTSA2025 Mack Terrapro (Te) — Steering: critical fastenersAugust 6, 2026
- NHTSA2026 Mack Granite (Gr) | 2027 Mack Pinnacle (Pi/Pn) | 2026 Mack Pioneer Pr (4) | 2027 Mack Pioneer Pr (4) |May 29, 2026
- NHTSA2027 Mack Pioneer Pr (4) | 2027 Mack Anthem An (4) | 2026 Mack Anthem An (4) | 2026 Mack Pioneer Pr (4) | 2025April 23, 2026
- NHTSA2023 New Flyer Xe35 | 2023 New Flyer Xn40 | 2022 New Flyer Xn35 | 2022 New Flyer Xn40 | 2022 New Flyer Xe40 |December 27, 2023
- NHTSA2020 Volvo Vnl — SteeringDecember 27, 2023
Questions about this recall
Was 2024 Mack Anthem (An) | 2024 Mack Pinnacle (Pi/Pn) | 2024 Mack Terrapro (Te) — Steering recalled?
Yes. NHTSA published recall 23V899000 on December 27, 2023. Reported hazard: Mack Trucks, Inc. (Mack) is recalling certain 2024 Anthem, Pinnacle, and Terrapro vehicles. The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of steering control.
What should I do if I have this product?
Dealers will inspect and replace the defective gears as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0457.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: MACK. Model: ANTHEM (AN).