2022 Mercedes-Benz Gle 450 | 2020 Mercedes-Benz Gle 450 | 2022 Mercedes-Benz Gls 450 4matic | 2023 Mercedes-Benz Gle 450 | 2023 Mercedes-Benz Gls 450 4matic — Power train: automatic transmission: control module: software
Published February 20, 2024 · Recall initiated: February 16, 2024
Summary
NHTSA records recall 24V118000, published February 20, 2024 and initiated February 16, 2024. Recalling firm: Mercedes-Benz USA, LLC; 2022 Mercedes-Benz Gle 450 | 2020 Mercedes-Benz Gle 450 | 2022 Mercedes-Benz Gls 450 4matic | 2023 Mercedes-Benz Gle 450 | 2023 Mercedes-Benz Gls 450 4matic — Power train: automatic transmission: control module: software.
What's the hazard
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.
What to do
Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
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Recall details
- Brand
- MERCEDES-BENZ
- Model
- GLE 450
- Manufacturer
- Mercedes-Benz USA, LLC
- Lot
- 2022 MERCEDES-BENZ GLE 450 | 2020 MERCEDES-BENZ GLE 450 | 2022 MERCEDES-BENZ GLS 450 4MATIC | 2023 MERCEDES-BENZ GLE 450 | 2023 MERCEDES-BENZ GLS 450 4MATIC
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2022 Mercedes-Benz Gle 450 | 2020 Mercedes-Benz Gle 450 | 2022 Mercedes-Benz Gls 450 4matic | 2023 Mercedes-Benz Gle 450 | 2023 Mercedes-Benz Gls 450 4matic — Power train: automatic transmission: control module: software recalled?
Yes. NHTSA published recall 24V118000 on February 20, 2024. Reported hazard: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.
What should I do if I have this product?
Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: GLE 450.