2020 Ford Explorer — Back over prevention: sensing system: camera
Published March 11, 2024 · Recall initiated: March 8, 2024
Summary
NHTSA records recall 24V188000, published March 11, 2024 and initiated March 8, 2024. Recalling firm: Ford Motor Company; 2020 Ford Explorer — Back over prevention: sensing system: camera.
What's the hazard
Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility.
What to do
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19. This recall is an expansion of NHTSA recall numbers 20V-575 and 22V-252.
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Recall details
- Brand
- FORD
- Model
- EXPLORER
- Manufacturer
- Ford Motor Company
- Lot
- 2020 FORD EXPLORER
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2020 Ford Explorer — Back over prevention: sensing system: camera recalled?
Yes. NHTSA published recall 24V188000 on March 11, 2024. Reported hazard: Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility.
What should I do if I have this product?
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19. This recall is an expansion of NHTSA recall numbers 20V-575 and 22V-252.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: FORD. Model: EXPLORER.