2023 Mercedes-Benz Sprinter 1500 | 2023 Mercedes-Benz Sprinter 3500 | 2023 Mercedes-Benz Sprinter 2500 | 2023 Mercedes-Benz Sprinter 4500 — Electrical system: wiring
Published March 25, 2024 · Recall initiated: March 24, 2024
Summary
NHTSA records recall 24V225000, published March 25, 2024 and initiated March 24, 2024. Recalling firm: Daimler Vans USA, LLC; 2023 Mercedes-Benz Sprinter 1500 | 2023 Mercedes-Benz Sprinter 3500 | 2023 Mercedes-Benz Sprinter 2500 | 2023 Mercedes-Benz Sprinter 4500 — Electrical system: wiring.
What's the hazard
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.
What to do
Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.
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Recall details
- Brand
- MERCEDES-BENZ
- Model
- SPRINTER 1500
- Manufacturer
- Daimler Vans USA, LLC
- Lot
- 2023 MERCEDES-BENZ SPRINTER 1500 | 2023 MERCEDES-BENZ SPRINTER 3500 | 2023 MERCEDES-BENZ SPRINTER 2500 | 2023 MERCEDES-BENZ SPRINTER 4500
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2023 Mercedes-Benz Sprinter 1500 | 2023 Mercedes-Benz Sprinter 3500 | 2023 Mercedes-Benz Sprinter 2500 | 2023 Mercedes-Benz Sprinter 4500 — Electrical system: wiring recalled?
Yes. NHTSA published recall 24V225000 on March 25, 2024. Reported hazard: Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.
What should I do if I have this product?
Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: MERCEDES-BENZ. Model: SPRINTER 1500.