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NHTSANHTSA · Vehicles·Recall number 24V344000

EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Published May 16, 2024 · Recall initiated: May 15, 2024

What's the hazard

Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."

What to do

Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.

Recall details

Brand
VOLKSWAGEN
Model
ID.4
Manufacturer
Volkswagen Group of America, Inc.
Lot
2022 VOLKSWAGEN ID.4 | 2023 VOLKSWAGEN ID.4 | 2021 VOLKSWAGEN ID.4
Risk classification
V
Country
US
View official NHTSA notice

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