2022 Volkswagen Id.4 | 2023 Volkswagen Id.4 | 2021 Volkswagen Id.4 — Equipment: electrical: infotainment: software
Published May 16, 2024 · Recall initiated: May 15, 2024
Summary
NHTSA records recall 24V344000, published May 16, 2024 and initiated May 15, 2024. Recalling firm: Volkswagen Group of America, Inc.; 2022 Volkswagen Id.4 | 2023 Volkswagen Id.4 | 2021 Volkswagen Id.4 — Equipment: electrical: infotainment: software.
What's the hazard
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
What to do
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
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Recall details
- Brand
- VOLKSWAGEN
- Model
- ID.4
- Manufacturer
- Volkswagen Group of America, Inc.
- Lot
- 2022 VOLKSWAGEN ID.4 | 2023 VOLKSWAGEN ID.4 | 2021 VOLKSWAGEN ID.4
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2022 Volkswagen Id.4 | 2023 Volkswagen Id.4 | 2021 Volkswagen Id.4 — Equipment: electrical: infotainment: software recalled?
Yes. NHTSA published recall 24V344000 on May 16, 2024. Reported hazard: Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
What should I do if I have this product?
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: VOLKSWAGEN. Model: ID.4.