2024 Mack Md (Electric) — Electrical system: propulsion system: traction battery: management system/energy control module (bms/becm): software
Published June 4, 2024 · Recall initiated: June 4, 2024
Summary
NHTSA records recall 24V399000, published June 4, 2024. Recalling firm: Mack Trucks, Inc.; 2024 Mack Md (Electric) — Electrical system: propulsion system: traction battery: management system/energy control module (bms/becm): software.
What's the hazard
Mack Trucks, Inc. (Mack) is recalling certain 2024 MMDe electric trucks. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of steering control and drive power.
What to do
Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0464.
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Recall details
- Brand
- MACK
- Model
- MD (ELECTRIC)
- Manufacturer
- Mack Trucks, Inc.
- Lot
- 2024 MACK MD (ELECTRIC)
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2024 Mack Md (Electric) — Electrical system: propulsion system: traction battery: management system/energy control module (bms/becm): software recalled?
Yes. NHTSA published recall 24V399000 on June 4, 2024. Reported hazard: Mack Trucks, Inc. (Mack) is recalling certain 2024 MMDe electric trucks. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of steering control and drive power.
What should I do if I have this product?
Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0464.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: MACK. Model: MD (ELECTRIC).