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NHTSANHTSA · Vehicles·Recall number 24V436000

2021 Jeep Grand Cherokee | 2022 Jeep Grand Cherokee | 2022 Chrysler Voyager | 2023 Jeep Grand Wagoneer | 2023 Jeep Compass | 2023 Ram Promaster | 2023 Jeep Wagoneer | 2022 Ram Promaster | 2022 Dodge Durango | 2022 Jeep Wagoneer | 2022 Jeep Grand Wagoneer | 2022 Ram 3500 | 2022 Ram 1500 | 2021 Dodge Durango | 2023 Jeep Grand Cherokee | 2022 Jeep Compass | 2022 Chrysler Pacifica | 2023 Chrysler Pacifica | 2021 Chrysler Pacifica | 2022 Ram 2500 — Back over prevention: sensing system: camera

Published June 13, 2024 · Recall initiated: June 13, 2024

Summary

NHTSA records recall 24V436000, published June 13, 2024. Recalling firm: Chrysler (FCA US, LLC); 2021 Jeep Grand Cherokee | 2022 Jeep Grand Cherokee | 2022 Chrysler Voyager | 2023 Jeep Grand Wagoneer | 2023 Jeep Compass | 2023 Ram Promaster | 2023 Jeep Wagoneer | 2022 Ram Promaster | 2022 Dodge Durango | 2022 Jeep Wagoneer | 2022 Jeep Grand Wagoneer | 2022 Ram 3500 | 2022 Ram 1500 | 2021 Dodge Durango | 2023 Jeep Grand Cherokee | 2022 Jeep Compass | 2022 Chrysler Pacifica | 2023 Chrysler Pacifica | 2021 Chrysler Pacifica | 2022 Ram 2500 — Back over prevention: sensing system: camera.

What's the hazard

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

What to do

Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

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Recall details

Brand
JEEP
Model
GRAND CHEROKEE
Manufacturer
Chrysler (FCA US, LLC)
Lot
2021 JEEP GRAND CHEROKEE | 2022 JEEP GRAND CHEROKEE | 2022 CHRYSLER VOYAGER | 2023 JEEP GRAND WAGONEER | 2023 JEEP COMPASS | 2023 RAM PROMASTER | 2023 JEEP WAGONEER | 2022 RAM PROMASTER | 2022 DODGE DURANGO | 2022 JEEP WAGONEER | 2022 JEEP GRAND WAGONEER | 2022 RAM 3500 | 2022 RAM 1500 | 2021 DODGE DURANGO | 2023 JEEP GRAND CHEROKEE | 2022 JEEP COMPASS | 2022 CHRYSLER PACIFICA | 2023 CHRYSLER PACIFICA | 2021 CHRYSLER PACIFICA | 2022 RAM 2500
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2021 Jeep Grand Cherokee | 2022 Jeep Grand Cherokee | 2022 Chrysler Voyager | 2023 Jeep Grand Wagoneer | 2023 Jeep Compass | 2023 Ram Promaster | 2023 Jeep Wagoneer | 2022 Ram Promaster | 2022 Dodge Durango | 2022 Jeep Wagoneer | 2022 Jeep Grand Wagoneer | 2022 Ram 3500 | 2022 Ram 1500 | 2021 Dodge Durango | 2023 Jeep Grand Cherokee | 2022 Jeep Compass | 2022 Chrysler Pacifica | 2023 Chrysler Pacifica | 2021 Chrysler Pacifica | 2022 Ram 2500 — Back over prevention: sensing system: camera recalled?

Yes. NHTSA published recall 24V436000 on June 13, 2024. Reported hazard: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

What should I do if I have this product?

Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: JEEP. Model: GRAND CHEROKEE.

View official NHTSA notice(opens on nhtsa.gov)