2021 Polestar Polestar 2 | 2022 Polestar Polestar 2 | 2023 Polestar Polestar 2 | 2024 Polestar Polestar 2 — Equipment: electrical: infotainment: software
Published June 27, 2024 · Recall initiated: June 26, 2024
Summary
NHTSA records recall 24V477000, published June 27, 2024 and initiated June 26, 2024. Recalling firm: Polestar Automotive USA, Inc.; 2021 Polestar Polestar 2 | 2022 Polestar Polestar 2 | 2023 Polestar Polestar 2 | 2024 Polestar Polestar 2 — Equipment: electrical: infotainment: software.
What's the hazard
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What to do
Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
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Recall details
- Brand
- POLESTAR
- Model
- POLESTAR 2
- Manufacturer
- Polestar Automotive USA, Inc.
- Lot
- 2021 POLESTAR POLESTAR 2 | 2022 POLESTAR POLESTAR 2 | 2023 POLESTAR POLESTAR 2 | 2024 POLESTAR POLESTAR 2
- Risk classification
- V
- Country
- US
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Questions about this recall
Was 2021 Polestar Polestar 2 | 2022 Polestar Polestar 2 | 2023 Polestar Polestar 2 | 2024 Polestar Polestar 2 — Equipment: electrical: infotainment: software recalled?
Yes. NHTSA published recall 24V477000 on June 27, 2024. Reported hazard: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What should I do if I have this product?
Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: POLESTAR. Model: POLESTAR 2.