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NHTSANHTSA · Vehicles·Recall number 24V482000

2025 Lexus Nx Hybrid | 2025 Lexus Nx | 2024 Lexus Rx Hybrid | 2024 Lexus Rx | 2024 Lexus Nx Hybrid | 2024 Lexus Nx — Seats: front assembly: head restraint

Published June 27, 2024 · Recall initiated: June 27, 2024

Summary

NHTSA records recall 24V482000, published June 27, 2024. Recalling firm: Toyota Motor Corporation; 2025 Lexus Nx Hybrid | 2025 Lexus Nx | 2024 Lexus Rx Hybrid | 2024 Lexus Rx | 2024 Lexus Nx Hybrid | 2024 Lexus Nx — Seats: front assembly: head restraint.

What's the hazard

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints.

What to do

Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.

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Recall details

Brand
LEXUS
Model
NX HYBRID
Manufacturer
Toyota Motor Corporation
Lot
2025 LEXUS NX HYBRID | 2025 LEXUS NX | 2024 LEXUS RX HYBRID | 2024 LEXUS RX | 2024 LEXUS NX HYBRID | 2024 LEXUS NX
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2025 Lexus Nx Hybrid | 2025 Lexus Nx | 2024 Lexus Rx Hybrid | 2024 Lexus Rx | 2024 Lexus Nx Hybrid | 2024 Lexus Nx — Seats: front assembly: head restraint recalled?

Yes. NHTSA published recall 24V482000 on June 27, 2024. Reported hazard: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints.

What should I do if I have this product?

Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: LEXUS. Model: NX HYBRID.

View official NHTSA notice(opens on nhtsa.gov)