2018 Chrysler Pacifica Plug-In Hybrid | 2017 Chrysler Pacifica Plug-In Hybrid — Hybrid propulsion system
Published July 18, 2024 · Recall initiated: July 18, 2024
Summary
NHTSA records recall 24V536000, published July 18, 2024. Recalling firm: Chrysler (FCA US, LLC); 2018 Chrysler Pacifica Plug-In Hybrid | 2017 Chrysler Pacifica Plug-In Hybrid — Hybrid propulsion system.
What's the hazard
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
What to do
Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024. Owner notification letters were mailed December 12, 2024. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 73B. Vehicles previously repaired under recall 22V-077 will need to have the new remedy completed.
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Recall details
- Brand
- CHRYSLER
- Model
- PACIFICA PLUG-IN HYBRID
- Manufacturer
- Chrysler (FCA US, LLC)
- Lot
- 2018 CHRYSLER PACIFICA PLUG-IN HYBRID | 2017 CHRYSLER PACIFICA PLUG-IN HYBRID
- Risk classification
- V
- Country
- US
Related recalls
- NHTSA2025 Chrysler Pacifica | 2026 Chrysler Pacifica | 2026 Chrysler Pacifica Plug-In Hybrid | 2025 ChryslerSeptember 1, 2026
- NHTSA2020 Chrysler Pacifica | 2021 Chrysler Pacifica | 2022 Chrysler Pacifica — Electrical system: propulsionJune 4, 2026
- NHTSA2024 Chrysler Pacifica — Air bags: frontalJune 3, 2026
- NHTSA2019 Chrysler Pacifica — Back over prevention: sensing system: cameraMay 21, 2026
- NHTSA2024 Suzuki Dl800 | 2023 Suzuki Dl800 — TiresJuly 18, 2024
- NHTSA2022 Maserati Mc20 | 2023 Maserati Mc20 Cielo | 2023 Maserati Mc20 | 2024 Maserati Mc20 | 2024 Maserati Mc20July 18, 2024
Questions about this recall
Was 2018 Chrysler Pacifica Plug-In Hybrid | 2017 Chrysler Pacifica Plug-In Hybrid — Hybrid propulsion system recalled?
Yes. NHTSA published recall 24V536000 on July 18, 2024. Reported hazard: Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
What should I do if I have this product?
Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024. Owner notification letters were mailed December 12, 2024. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 73B. Vehicles previously repaired under recall 22V-077 will need to have the new remedy completed.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: CHRYSLER. Model: PACIFICA PLUG-IN HYBRID.