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NHTSANHTSA · Vehicles·Recall number 24V536000

HYBRID PROPULSION SYSTEM

Published July 18, 2024 · Recall initiated: July 18, 2024

What's the hazard

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.

What to do

Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024. Owner notification letters were mailed December 12, 2024. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 73B. Vehicles previously repaired under recall 22V-077 will need to have the new remedy completed.

Recall details

Brand
CHRYSLER
Model
PACIFICA PLUG-IN HYBRID
Manufacturer
Chrysler (FCA US, LLC)
Lot
2018 CHRYSLER PACIFICA PLUG-IN HYBRID | 2017 CHRYSLER PACIFICA PLUG-IN HYBRID
Risk classification
V
Country
US
View official NHTSA notice

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