2021 Chrysler Pacifica Plug-In Hybrid | 2020 Chrysler Pacifica Plug-In Hybrid | 2019 Chrysler Pacifica Plug-In Hybrid — Hybrid propulsion system
Published July 18, 2024 · Recall initiated: July 18, 2024
Summary
NHTSA records recall 24V538000, published July 18, 2024. Recalling firm: Chrysler (FCA US, LLC); 2021 Chrysler Pacifica Plug-In Hybrid | 2020 Chrysler Pacifica Plug-In Hybrid | 2019 Chrysler Pacifica Plug-In Hybrid — Hybrid propulsion system.
What's the hazard
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
What to do
Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.
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Recall details
- Brand
- CHRYSLER
- Model
- PACIFICA PLUG-IN HYBRID
- Manufacturer
- Chrysler (FCA US, LLC)
- Lot
- 2021 CHRYSLER PACIFICA PLUG-IN HYBRID | 2020 CHRYSLER PACIFICA PLUG-IN HYBRID | 2019 CHRYSLER PACIFICA PLUG-IN HYBRID
- Risk classification
- V
- Country
- US
Related recalls
- NHTSA2025 Chrysler Pacifica | 2026 Chrysler Pacifica | 2026 Chrysler Pacifica Plug-In Hybrid | 2025 ChryslerSeptember 1, 2026
- NHTSA2020 Chrysler Pacifica | 2021 Chrysler Pacifica | 2022 Chrysler Pacifica — Electrical system: propulsionJune 4, 2026
- NHTSA2024 Chrysler Pacifica — Air bags: frontalJune 3, 2026
- NHTSA2019 Chrysler Pacifica — Back over prevention: sensing system: cameraMay 21, 2026
- NHTSA2023 Hyundai Xcient — Steering: gear box: shaft pitmanJuly 19, 2024
- NHTSA2022 Maserati Mc20 | 2023 Maserati Mc20 Cielo | 2023 Maserati Mc20 | 2024 Maserati Mc20 | 2024 Maserati Mc20July 18, 2024
Questions about this recall
Was 2021 Chrysler Pacifica Plug-In Hybrid | 2020 Chrysler Pacifica Plug-In Hybrid | 2019 Chrysler Pacifica Plug-In Hybrid — Hybrid propulsion system recalled?
Yes. NHTSA published recall 24V538000 on July 18, 2024. Reported hazard: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
What should I do if I have this product?
Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.
How do I know if my unit is part of the recall?
Compare your product details with the notice. Brand: CHRYSLER. Model: PACIFICA PLUG-IN HYBRID.