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NHTSANHTSA · Vehicles·Recall number 24V648000

2023 Nova Bus Lfs Artic | 2024 Nova Bus Lfs | 2023 Nova Bus Lfs — Electrical system: instrument cluster/panel

Published September 3, 2024 · Recall initiated: September 3, 2024

Summary

NHTSA records recall 24V648000, published September 3, 2024. Recalling firm: Nova Bus (US) Inc.; 2023 Nova Bus Lfs Artic | 2024 Nova Bus Lfs | 2023 Nova Bus Lfs — Electrical system: instrument cluster/panel.

What's the hazard

Nova Bus (US) Inc. (Nova) is recalling certain 2023 LFS Artic and 2023-2024 LFS vehicles. The instrument panel may fail to display the speedometer or incorrectly display warning lights, due to defective firmware. In addition, the firmware may result in a loss of drive power.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays.

What to do

Novas Bus will update the instrument panel firmware, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5636.

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Recall details

Brand
NOVA BUS
Model
LFS ARTIC
Manufacturer
Nova Bus (US) Inc.
Lot
2023 NOVA BUS LFS ARTIC | 2024 NOVA BUS LFS | 2023 NOVA BUS LFS
Risk classification
V
Country
US

Related recalls

Questions about this recall

Was 2023 Nova Bus Lfs Artic | 2024 Nova Bus Lfs | 2023 Nova Bus Lfs — Electrical system: instrument cluster/panel recalled?

Yes. NHTSA published recall 24V648000 on September 3, 2024. Reported hazard: Nova Bus (US) Inc. (Nova) is recalling certain 2023 LFS Artic and 2023-2024 LFS vehicles. The instrument panel may fail to display the speedometer or incorrectly display warning lights, due to defective firmware. In addition, the firmware may result in a loss of drive power.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays.

What should I do if I have this product?

Novas Bus will update the instrument panel firmware, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5636.

How do I know if my unit is part of the recall?

Compare your product details with the notice. Brand: NOVA BUS. Model: LFS ARTIC.

View official NHTSA notice(opens on nhtsa.gov)